Housing staff in any role and with any remit can submit their problems anonymously via an online form (on this page), which will be monitored on an ongoing basis.

Our five Agony Aunts are: Kelly Street, head of communities at Places for People; Tola Amodu, associate professor in law at the University of East Anglia; Mandeep Sahota, partner in the housing management and property litigation team at law firm Devonshires; and Yetunde Dania and Dorota Pawlowski, both partners in the property disputes team at law firm Trowers & Hamlins.

Whatever work problem you are struggling with, whether it requires careful interpersonal skills, complex or unusual legal advice, or simply a fresh perspective, our Agony Aunts can offer you expert advice, drawing on years of experience in the housing sector.

Early problems that have been submitted include persistent, unenforceable noise complaints, an unauthorised home adaptation, a serial anti-social behaviour (ASB) offender and troubles with recurring cannabis smells (read our Agony Aunts’ responses to these on Inside Housing Management in the coming weeks).

Problems will be selected to be featured in the column on a case-by-case basis, and if a similar problem crops up repeatedly, we will make sure to prioritise it.

Inside Housing Management editor Anna Highfield says: “Housing officers always tell us that ‘no two days are the same’, and working closely with all sorts of different people often throws up new and unpredictable challenges for staff.

“Our Agony Aunts are here to help housing staff face their trickiest work problems, with years of experience and a unique set of specialisms to draw on.

“Between them, I am confident that our five specialists can advise on any housing management problem, from neighbourhood disputes and safeguarding issues to complex ASB cases and legal queries.”

Click here to read our first Agony Aunt column.